Delete your Collection App account

In the app

1. Open Collection App and sign in.
2. Go to Profile.
3. Tap Delete account and confirm.

By email

If you cannot access the app, email infilotai@gmail.com with the subject "Account Deletion Request" from, or including, the mobile number registered on your account. We will verify and process the request.

What is deleted

• Your profile (name, mobile number, address).
• For business owners: the business and its agents, customers and schemes.

What may be retained

Transaction records we are required to keep for legal or financial reasons are retained in anonymised form.